Reports

As we stepped into 2021 the Board and I knew this would be a year where we needed to regroup, refocus and embrace the exciting challenge laid out in Isaiah 43:18-19, "Forget the former things; do not dwell on the past. See, I am doing a new thing! Now it springs up; do you not perceive it? I am making a way in the wilderness and streams in the wasteland."

2020 saw significant shifts, for churches, for communities, for those in need – and we were there to ensure that our service was ready to support hundreds and thousands of Canadians overwhelmed by debt - to support those who have and will call our toll free number, book an appointment with a local Debt Centre and have the opportunity to have their lives radically transformed.

In 2021, we saw a 50% increase in the number of clients reaching out to us for help - despite many referral groups not being open or having face to face sessions - those facing difficulties are searching for help and support.

 

I am delighted to share that we opened two new Debt Centres - an amazing achievement, and a huge testimony to the desire of the local church to serve it's community and respond to crisis with love, compassion and practical help. That’s two new communities of Canadians that we are able to serve through our free credit counselling, in partnership with incredible faith filled churches.

As many services were closed or had reduced hours – the challenges facing our most vulnerable clients increased exponentially. The housing crisis, food insecurity, additional costs of being at home for extended periods, a lack of community from closed libraries, service supports etc. all meant, that for those we serve, the impact on mental, physical and emotional health has been massive.

With all these difficulties it would be understandable for the Debt Centre Managers and churches to have stepped away, but instead, they stepped forward - organizing food for clients, walking dogs for those who had injured themselves, helping clients move homes, caring for the vulnerable in beautiful and creative ways - with a personal favourite of mine being the online Christmas cooking courses hosted by one church - even if my request for cookies didn't materialize!

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My highlight of the year, was seeing church after church beautifully demonstrating the love of Jesus in their communities. Truly it is amazing to see the church in action.

Your generosity and your willingness to serve have made all of this possible - thank you for you trusting us.

As we move forward into 2022 it is with a certainty that, as we continue to develop our voice and our services, the need is only growing - and we are ready and willing to respond, "Here am I! Send me!"